Friday, October 27, 2006

My Conversation With Yahoo Sponsored Search

Yahoo is on a huge PR push to improve customer service. I hope they haven't actually started yet?

I received a call yesterday, it was from someone within Yahoo Sponsored Search. The call went something like this...

Hi, this is xxxxx from Yahoo. You emialed us a a few weeks ago about a client wanting to go from credit card to invoicing?

I chuckled and said yes.

He told me that they would need to spend over $10,000 a month for at least 3 months before Yahoo would allow them to start invoicing the account.

I thanked him and hung up.

I searched my sent messages and the email was sent on September 20th. Over a month ago!!

I am glad it wasn't an issue with the account shutting off or something more serious.

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